| Resume for James Kruger [email protected] QUALIFICATIONS • Formal training in computer programming. • Knowledgeable in PC troubleshooting and repair. • Extensive training and knowledge in computer software. • Skilled in PC assembly and network design. • Working knowledge of the Internet and related tools. • Skilled in cable fabrication. • Working knowledge of news letter publication and fulfillment. • Extensive experience in retail sales and management. • Skilled in darkroom photography and high contrast • Working knowledge of direct mail marketing. enlargements. RELATED EXPERIENCE Sylvest Management Systems 11/97 - Present Landover, MD Systems Engineer - Perform hardware trouble shooting on the US Navy SDS Pay and Personnel Support Network in a help desk environment, using Clientele/IS version 2.01.1069. The network consists of HP3000/900 series servers connected to LANs via DSN, and dial upconnections using TCP/IP protocols. Additional duties comprise onsite installation and configuration of system components, including DSUs, DTCs, Cisco routers, high speed line printers and network terminals; software installation and configuration, including WRQs Connect 3000 and Reflections 1 for Windows version 5.20 and Windows 95; and cable fabrication. Used HP OpenView for Windows 7.2 version C.02.06 for DTC configuration. Produced renderings of site layouts and network diagrams using Visio Technical 4.0 for Microsoft Windows. Responsible for in office network upgrades, including hardware installations, software upgrades and systems backups. Installed server components included a SCSI APS HyperQIC tape drive and Xylogics 2000 series remote annex to function as a modem pool and router. Performed duties as group administrator on the Windows NT server. Excel Technical Services 7/97 - 11/97 Reston, VA Systems Engineer - Contracted to Dual Inc. Who held a sub-contract with Sylvest for the US Navy SDS project. Hired by Sylvest when Dual Inc. left the project. Automation Consultants, Inc. 2/97 - 6/97 Timonium, MD Computer Technician (Contracted to Sylvan Technology Group) - Built, repaired and upgraded PCs. Cabled and setup networks for Sylvan Learning Systems, Inc. Testing Centers nationwide. Cabled and installed surveillance systems. Performed telephonesupport for hardware problems in a Service Desk environment. Increased proficiency in Windows 95/97 environments. United Communications Group 8/95 - 12/96 Rockville, MD SFS Administrator - Executed daily database management procedures for the subscription fulfillment system using the Automated Resources Group, Inc. SFS/3000, operating on an HP 3000 mainframe host using the MPE/iX operating system. This included remote sites requiring setup and execution of product fulfillment and subscriber billing operations; printing of labels and statements; the transferring of files produced from job runs; creating and testing new documents; and system configuration and testing. All systems work was performed using Reflections 1 for Windows version 4.21 and connected to the host via a TCP/IP network. All printing was done via high-speed line printers usingthe MPE/iX native mode spooler commands. File transfers were made to the local terminal using the WRQ file transfer protocol. Files were then transferred to the SUN or Status systems as needed using Rapid Filer Version 4.12. Additional responsibilities included the production of postal form 3541 for all second class publications prior to mailing. Systems Operator - Performed routine system operations and troubleshooting procedures as required by an HP 3000 mainframe running MPE/iX. Responsible for daily log, passwords, monitoring system and system users, providing list runs as required and network troubleshooting. Operated and maintained line printers, including HP 2300 and HP 2567C. CBM Computer Center 3/89 - 8/89 Myrtle Beach, SC Reservations Systems Specialist - Designed and implemented vertical market networks, specializing in resort reservation and billing systems. Systems were Novell Netware based operating on the IBM PS/2 line of servers and workstations, running various specialized reservation and guest management systems. Dunn Enterprises (Operating as O. D. Surfshops) 10/85 - 3/89 North Myrtle Beach, SC Assistant Manager - Performed requirement analysis and designed an implementation plan for a point-of-sale and inventory tracking system. The host implemented a telecommunications interface that enabled database refresh using automated remote dial up from client nodes. Maintained and upgraded system hardware and software as needed. Controlled inventory and ordered hard goods for three of eight stores. Participated in the planning and opening of two new stores within the chain to ensure that capacity and data transfer issues were taken into account. Supervised a staff of fourteen employees. Designed window and floor displays. Sales Associate - Assisted customers in the purchase of surf equipment, apparel and accessories. Performed daily tasks to maintain general store appearance. Restocked merchandise as needed and checked in new shipments. EDUCATION DeVRY Institute of Technology - Atlanta, GA Course studies in Computer Information Systems, including training in COBOL and Pascal programming, Lotus 1-2-3, WordPerfect 5.0, Systems Analysis and Design, Economics and Business. Horry-Georgetown Technical College - Conway, SC Course studies in Computer Science, including training in Structured Programming, Accounting, BASIC programming, RPG programming, Technical Drawing and Software Applications. CBM Computer Center, Myrtle Beach, SC WordPerfect 5.0, Novell Netware, Dbase III. SOFTWARE Windows NT 4.0 Server and Workstation • Windows 95 • DOS 6.2 • Windows 3.0 • WordPerfect 6.0 for Windows and DOS • WordPerfect Office 3.1 • WordPerfect Mail for Windows v3.1 • Peachtree Accounting • Quattra Pro • Dbase IV • C/UNIX Utilities • Quick Link II/ Fax for DOS and Windows • Procomm Plus 1.1 • Crosstalk • Telix for DOS and Windows • Norton Utilities 3.1 to 6.0 • PC Tools 2.03 to 7.1 • Xtree Gold • Turbo Pascal 6.0 • Realia COBOL 1.03 • PowerBatch 1.4 • Qedit 2.15 to 3.0 • Vedit Plus 4.2 • Reflections 1 for Windows v4.21- 5.20 and 7 for DOS • Microsoft Word 6.0 • Microsoft Word for Windows 95 version 7.0 • Microsoft Excel 5.0 • Microsoft Excel for Windows 95 version 7.0 • NetScape 1.22 - 4.01 • Eudora 1.4.4 • FAXability 2.02 • Rapid Filer 4.12 • Visio Technical 4.0 • Clientele/IS v2.01.1069 • Microsoft Project 4.1 • Lotus Organizer 2.1 • Acrobat Reader 3.0 • Linux • HP OpenView for Windows 7.2 version C.02.06 REFERENCES AVAILABLE UPON REQUEST Created with unregistered Tarantula |